Salam Gold suits passengers who need a convenient departure assistance format without moving to a higher-priced service level.

• Vehicle access to the 1st lane in front of Terminal 1
• Porter service from the entrance to the check-in counter
• Meet and greet at the terminal entrance
• Escort to the check-in counters
• Individual escort through pre-flight procedures
• Escort to the boarding gate
• Departure information

A more comfortable departure option with Salam Lounge access and baggage check-in directly in the lounge area.

• 24/7 booking
• Vehicle access to the 1st lane in front of Terminal 1
• Meet and greet at the entrance of Terminal 1, zone B
• Escort to Salam Lounge
• Baggage check-in and handling in Salam Lounge
• Porter service from the common entrance to Salam Lounge
• Individual escort through separate control points
• Escort to the boarding gate

The highest level within the Salam Services range, combining lounge access, extended assistance and added comfort.

• 24/7 booking
• Vehicle access to the 1st lane in front of Terminal 1
• Special driveway access in front of Salam Lounge
• Meet and greet in Salam Lounge
• Baggage check-in and handling directly in Salam Lounge
• Use of Salam Lounge with food, beverages, Wi-Fi, media and comfortable seating
• Escort through separate pre-flight control points
• Use of the Business Class Lounge
• Escort to the boarding gate
• Porter service and departure information

Full arrival assistance for arriving passengers, including support with visa formalities, baggage and passage through the airport on arrival.

• Meet and greet at the jet bridge
• Information on visa rules and visa assistance
• Escort through a separate border control counter
• Escort to baggage claim
• Porter service: baggage identification, collection and transportation
• Use of the Baku Club lounge
• Escort to customs control
• Assistance with customs declaration
• Escort to the arrival hall exit

An economical option for passengers who need a meet and greet, route assistance in the terminal and escort on arrival.

• 24/7 booking
• Meet and greet at the jet bridge
• Information on visa rules and visa assistance
• Escort to border control
• Escort to the baggage claim area
• Escort to customs control
• Assistance with customs declaration
• Escort to the arrival hall exit

A service for transit passengers who need assistance during transfer and escort to the next boarding gate.

• 24/7 reservation service
• Meet and greet in the terminal at the entrance of the jet bridge
• Information on visa rules and assistance in obtaining a visa if required
• Individual escort to the border control point
• Passage through a separate control counter
• Escort to the relevant boarding gate for continuation of travel on the next flight

The service of transporting baggage for departing and arriving passengers within the airport complex — from parking areas in front of the terminals to check-in counters and back — ensures a more comfortable airport experience.

• Baggage transportation within the airport complex
• Use of special baggage trolleys
• Suitable for both departing and arriving passengers

Premium handling through Baku VIP Lounge with an enhanced level of comfort and a more private airport experience.

• 24/7 booking through the reservation centre
• Priority parking for vehicles
• Arrangement of pre-flight and post-flight procedures in Baku VIP Lounge
• Individual escort to and from the aircraft
• Apron transfer by luxury vehicles
• Porter service
• Use of Baku VIP Lounge facilities
• Continuously updated menu: meals, alcoholic and non-alcoholic drinks
• Checked baggage handling services
• Visa assistance for arriving passengers
• TAX FREE assistance
• Wrapping of checked baggage for departing passengers is included in the package

VIP Terminal Transit is the highest-priced option because it is designed for a more complex transfer scenario and combines the premium VIP format with escort of the transit passenger between flights.

• 24/7 booking through the reservation centre
• Use of Baku VIP Lounge while waiting for the next flight
• Arrangement of the passenger’s transit route between flights with individual escort
• Individual assistance through transit procedures within the airport
• Apron transfer by luxury vehicles along the service route
• Porter service when required
• Premium lounge area with meals, alcoholic and non-alcoholic beverages, comfortable seating and a private atmosphere
• More comfortable waiting for the connecting flight without navigating the terminal independently
• Option to additionally book the private Zumrud room for transit passengers

This format is especially convenient for VIP passengers on complex connections where privacy, escort and calm waiting time in a premium zone are important.

Additional services are available for VIP Terminal and can be booked separately depending on the passenger’s needs.

• Private entrance — $30 per passenger
• Mercan / Sedef / Billur rooms — $50 per room, up to 5 persons
• Firuza room — $60 per room, up to 10 persons
• Zumrud room — $75 per room for transit passengers
• Bentley Flying Spur — $80
• Sprinter Premium Class — $80
• Mercedes S-560 W222 — $60
• Viano Premium Class — $60
• Range Rover Autobiography — $60
• Cobus 2400 Premium — $700
• 1 greeter / escorting person — $42
• Bouquet service — $42, excluding the cost of the bouquet itself

A bright and spacious lounge area with direct views of the runway and a comfortable atmosphere. Passengers can spend up to 2 hours here before departure, use the work area, Wi-Fi, as well as snacks and drinks.

Available to business class passengers of foreign international airlines, as well as passengers using Salam Gold Plus and Salam Platinum services.

A lounge for comfortable waiting before departure at Heydar Aliyev International Airport, Terminal 2, north zone, 2nd floor.

A comfortable lounge with European and Eastern cuisine, hot and cold beverages, snacks and desserts. Open 24/7.

Available via Priority Pass, Lounge Club, Diners Club International, Lounge Pass, Lounge Key, Dragon Pass Card, TAV Passport and LoungeMe.

Premium Lounge offers comfortable seating, telephone, internet, Wi-Fi, newspapers, televisions, à la carte catering, flight information, timely boarding announcements and interpreter services.

Standard comfortable stay — up to 2 hours.

Holders of Visa Platinum Miles, Visa Signature Miles, MC Platinum Miles and MC Black Edition Miles cards can use this lounge free of charge and without limitations.